Postal Development

This sub-indicator assesses a country's performance in postal development. Postal development assesses the performance of postal operators along the lines of i) reliability, ii) reach, iii) relevance and iv) resilience. Reliability reflects the performance in terms of speed and predictability of delivery across all key segments of physical postal services (letter post, parcel post and express); reach synthesises global connectivity by evaluating the breadth and depth of the postal operators' international network, measured by the number of partner networks and the volumes of international exchanges; relevance measures the intensity of demand for the full portfolio of postal services relative to the best performers in each category of postal activity, taking into account elements such as the number of international transactions and the number of post offices; resilience indicates the level of diversification of revenue streams as well as the capacity to innovate and deliver inclusive postal services.